iKode Helpdesk Server 1.0 Released:

2012.3.31, the last day of Spring, we are happy to announce that iKode Helpdesk Server, 2help.biz is released. We successfully transform the stand-alone system to cloud-based platform, and all the achievement we have made can be all found in the platform. Now you just need one account to start your business service online without any requirement for hardware.
New features of the platform:

• No server, no installation, no retaining required
• No risk and no time limits for the free trial
• Up-to-date always
• SEO for the articles in Knowledge bases
• No hidden fees
• Quick account activation
• Permanent real person support
• High customization allowed
• Highest data security
• Twitter interface

New Features in Version 3.2:

Happy New Year! As the new year approaching, iKode just released the new year update for iKode Help Desk X. We have already added the most facilitated function: Autoreponder with customizable email rules. You may find the help can be given so easily.

New features contained in the new year release present:

• Added the new function : Autoresponder
• Fixed some bugs
• Optimized the operating experience
• Enhanced the user friendly interface
• Real time customer management
• A useful tool for checking the installation environment
• And more...

New Features in Version 3.1:

2011.11.22 When iKode HelpDesk Beta 3.0 was released, our technology department found out there were some functions needed to be improved and optimized. Then after 4 days, we released the formal version-iKode HelpDesk X Version 3.1. We have added the following main functions in the software:

• More convenient operation to help you manage the tickets quickly
• More precise and vertical customer resource management
• HTML tickets available
• And more...