All the cases, certifications and customers' testimonials from one-person companies to large firms, we help every business to increase the service efficiency and quality and strengthen our customers in the competitions.
- Case Study
We are using iKode HelpDesk to tackle our sales service problem. No over promise, no fault procedure. It just enables us to face the service problem efficiently.-----Istvan Tuska
Here come some numbers when we installed iKode HelpDesk. Our service time was saved 40%; our service quality was increased 45%; and our sales number was increased 25%. All these numbers are brought by iKode HelpDesk.-----Salvador Eguiarte
With HelpDesk X, we can manage the customer resource and email information efficiently and conveniently. Not only does the software protect the data security, but also we can purify all our customer resource. -----William Board
It is the excellent work with excellent ticket system. We will never miss any ticket again with the outstanding ticket assignment system. Almost all the functions contained are intelligent and automatical.-----Andrew
I will recommend this to my friend. It is convenience with dedicated development team. We will be benefited of this software and explore one new area of our business with initiative service. -----Anas Morad
We can serve people without time, zone and space limitation. We just send them the answer they need and keep the customer resource in the system. Sometimes, the business may be easy if you have the right tool.-----Tae Kim